When bringing your computer in for repairs: Desktop PC Bring only the tower, the operating system/ recovery CD, and any application or game software to reinstall. Please do not bring the power cord, keyboard, mouse, printer, or speakers unless these items are in need of repairs also. Laptop Bring the AC power adapter, the operating system/ recovery CD, and any application or game software to reinstall. If you use passwords for login, email, encrypted files, etc., please have them available. Back up your important data. Sometimes data is accidentally lost during maintenance or repair. To protect your privacy, I will not access any data or information that is not necessary to repair the computer. I will not knowingly remove or change any data or passwords, but sometimes Windows alters data during maintenance. Consider whether a new system might be cheaper than the cost of repairs. Please call or email me for a repair estimate. Sometimes it is necessary for me to work at your location, for example, when setting up a wireless network or when an internet connection problem occurs. In most other cases, in-shop repairs are recommended. I would be happy to help you make the right choice for your unique situation.